Payment
Yes, you can. We accept VISA, MasterCard, JCB and other credit cards. There are some credit cards that cannot be used, so please check when purchasing the product.
Unfortunately, we cannot change the payment method after the product has been purchased. Please make sure you have selected the correct payment method in advance.
Our store will not store your credit card information without your permission, so you can enjoy shopping with peace of mind. For details on how we handle personal information, please see our privacy policy.
Regarding delivery
Shipping is free.
Unfortunately, our store does not allow customers to choose the delivery company. Delivery is only by Yamato Transport. (Excluding overseas shipments)
通常は3営業日以内に発送しておりますが、現在、たくさんのご注文をいただいており商品の発送に少々お時間を頂戴しております。ご迷惑をおかけいたしますが、ご注文いただきました商品は8月中旬から下旬の発送となりますことを、ご了承いただけますと幸いです。
others
Yes, it is possible. However, this is only possible if the product is found to be damaged when it arrives. Please note that we cannot accept returns due to customer convenience.
Yes, it is possible. You can issue a receipt by checking the "Issue a receipt" box on the product purchase page. If you purchase multiple products, only the total amount will be displayed.
The order confirmation email may have been sent to your spam folder, so please check your folders. If you have not received the email in your spam folder, there may be an error in the email address you entered.
We would appreciate it if you could contact us using the inquiry form, stating your order number and email address, and letting us know that you have not received the email.
Sorry, we do not offer gift wrapping.